Quick Guide to Disney Hub Two-Step Verification Process
The Disney Hub is an intranet portal developed by Disney especially for its employees and contractors to provide a web-based collection of information about Disney’s college programs, training, and skill development courses and many more. Employees can log-in to the hub from anywhere in the world through the URL thehub.disney.com/wdw. Disney Hub also is known as the Disney Employees Hub was created by Walt Disney to maintain a cordial relationship with each and every employee of Disney and allowing Employees to communicate easily with one another with just a few clicks.
Employees can access a lot of information from the Disney Hub including:
- Disney University library resources, activities, locations
- Cast services: Casting, ID office (Access Control), Casting Scout, Payroll forms
- Weekly Work schedule
- Your pay Stub
- Eyes & Ears stories
- Latest News about Walt Disney Company and the Walt Disney World Resort
- Disney facts and trivia
- Latest News
- Weather Updates
- Sports News
- Upcoming Events
- Mickey’s Retreat information and events
- Cast-exclusive offerings and programs
- Company D sales and information
- Role-based messages and activities
- Training opportunities
- Disney Look guidelines
- Departmental details and services
Disney Hub Login
To login into the Disney Hub, you need to be an employee of Disney or a contractor and first, you need to register with the Disney Hub. Once you register yourself, you can log in to the Disney Hub using either your company Email or ID. As shown in the image below, type the URL thehub.disney.com/wdw and enter your company email address or ID and click Next to go to the next screen. And if you want to change your language you can always click the “Change Language” link at the bottom and select your preferred language. In case you have any problem logging into your account, you can click the “Need Help” to resolve the issues. Disney Helpdesk number is provided, so you can call them directly and seek guidance from the support personnel and get your issue resolved in quick time.
In this digital age, we use online websites for completing our various daily activities and hence we will be signing up with many websites. But the main issues with many is that they use the same password for all the websites and if their password is compromised in one website, then it is easy to access all your accounts online.
Even though Disney servers have never been compromised, it better to be safe than sorry. Hence, Disney has introduced an added layer of security to the login page, a two-step verification process that ensures that only you are logging into your account.
Yes, in the two-step verification process, you need to verify yourself for a couple of times, once with your existing password and the next one with the one-time code that will be sent to your mobile phone or email address. In order to enable the 2-step verification process, you need to login to your account using your username and password, go to the accounts section and click the two-step verification link. In the verification settings page, you will be provided with options on whether to verify code using an app or email confirmation.
- Verify Code using a mobile app
- Verify Code using Email Confirmation
If you choose code via an app, you need to download the app on your phone and every time you log in you will be presented with a two-step verification to confirm whether you are logging into your account. First, you need to enter your username and password and then a unique 6-digit code will be sent to your mobile phone and upon entering the code correctly, you will be allowed to log in to the Disney Hub. You can also enable both methods for added flexibility.
If you choose email confirmation, a unique code will be sent to your registered email address and you can use that code to sign into your Disney Hub Account.
30 Days Trust Login
Disney also understands that using the two-step verification may be time-consuming and hence provides an option for users to login without 2-step verification process, by opting to trust the device they will be using for 30 days. After the 30 days are over, they need to again go with the 2-step verification process Overall, this is a good move by Walt Disney to ensure the safety of their employee’s accounts.
Common Problems Faced by Disney Hub Two-Step Verification Process
It is quite common that when a new feature is introduced that some problems arise and that is the same with the Disney Hub Two Step Verification Process as some employees are facing some problems logging into their account. Let’s look at some of the problems reported by some:
- Password Problems
The most common problem faced by users is that they couldn’t log in to their account because of password problem. Either they could have forgotten their password or enter an old password. But there is always a solution to every problem as all you need is to use the “Forgot Password” to recover your password. Disney also insists users change their password regularly and hence it leads to users using their same old password and running into password issues.
- Username Issues
Another issue faced by users is that their username is not correct and hence not able to login to their account. Remember you can either use your registered email address or your ID. So in case if your ID is not working you can always use your email address to log in to your account.
- Cancel Accounts
Some employees even reported that users cannot cancel their accounts when they leave the company. In such cases, they can always call the Disney Help Center and seek the guidance of their support staff and cancel their accounts easily.